Salesforce Administration
1) CRM Overview

2) Salesforce Applications (Marketing, Sales, Service) Overview

3) Configuration Basics OverviewApplication Elements Overview (Tabs, App, Links, HomePage Component)Salesforce Building Blocks Overview (Objects, Page Layouts, Related List, Fields,Buttons etc)Workflow Rules Overview

4) Personal Customization (Password Reset, Login Access, Calendar Sharing etc)

5) System AdministrationRoles

Profiles

User Setup

Login History

Queues

Groups

6) Advanced System Administration (Security Controls)

OWD

Sharing Settings

Password Policies

Audit Trail

Communication Templates

Data Loader

Mass Update/Transfer Records

Storage Usage

Sandbox

7) Monitoring Logs & Jobs

8) Concluding Session with Q&A

Salesforce Developer – Configuration Track

1) CRM Overview

2) Salesforce Architecture (SaaS, PaaS, On Demand)

3) Salesforce Applications (Marketing, Sales, Service) Overview

4) Advanced Configuration – Salesforce Online Training

Application Elements (Tabs, App, Links, HomePage Component)

Salesforce Building Blocks & Configuration (Objects, Page Layouts, Related List,

Fields, Buttons, Formula Fields, Relationship fields, Lookup Master Detail, Cross Object, reference Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc)

Workflow Rules & Approval Processes

Time Dependent Workflows

4) Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)

5) System Administration Basics

Roles

Profiles

User Setup

Login History

Queues

Groups

6) Apex Development Basics

Apex Classes

Apex Triggers

VF Pages

7) Concluding Session with Q&A
Salesforce Developer – Customization Track

1) CRM Overview

2) Salesforce Architecture (SaaS, PaaS, On Demand)

3) Advanced Configuration

Application Elements (Tabs, App, Links, HomePage Component): Salesforce Online Training

Salesforce Building Blocks & Configuration (Objects, Page Layouts, Related List, Fields, Buttons, Formula Fields, Relationship Fields, Lookup Master Detail, Cross Object Reference, Workflows and Approvals, Workflow actions: Email, Tasks, Outbound etc)

Workflow Rules & Approval Processes

Time Dependent Workflows

4) Personal Customization (Password Reset, Security Token Login Access, Calendar Sharing etc)

5) Apex Development Building Blocks

Apex Classes

VF Pages

Apex Trigger

SOQL

SOSL

Debugging

System Log

6) Apex API Programming

SOQL & SOSL

Batch Apex

Writing Apex Classes as Web Services

Email API

7) Visual Force Programming

Standard Controller

Custom Controller

List Controller

Controller Extensions

8) Apex Triggers

Trigger Events

Design Pattern

Bulk Trigger

Salesforce Course Online Training Tutorial